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Terms And Conditions Of Use

Website Terms and Conditions of Use

Effective Date: September 20, 2018

Telemed Administrative Services, LLC d/b/a virtualdocsonline.com on its own behalf and on behalf of its affiliates and/or wholly owned subsidiaries (referred to as “Company,” “us” or “we” or “virtualdocsonline.com”), owns and operates the website www.virtualdocsonline.com.  Through this website, we operate an online service that enables certain individuals to receive various types of health care information and telehealth services.

These Terms and Conditions of Use (“Agreement”) is a legal agreement between you virtualdocsonline.com (hereinafter referred to as “Website Owner”), the owner and developer of virtualdocsonline.com. By visiting this website and/or registering for any service provided on virtualdocsonline.com you agree to be bound by all of the terms (the “Terms”) set forth in this Agreement.

IF YOU DO NOT AGREE TO THE TERMS, PLEASE DO NOT REGISTER FOR ANY virtualdocsonline.com SERVICE AND STOP USING THE WEBSITE.

We reserve the right to change our policies from time to time. Any updated versions of these Terms will be available and presented to you the next time you use the website. Your continued use of the Site and Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified policies; and (b) your agreement to abide and be bound by the updated policies.

IMPORTANT: BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THIS SITE, YOU GIVE AGREE TO THIS POLICY AND RELATED POLICIES. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE.

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 NOW.

The medical providers that you may connect with as a result of using our online services are independent of virtualdocsonline.com and use the website as a way to communicate with you. Any information or advice received from a provider comes from them alone, and not from virtualdocsonline.com. Your interactions with the providers as a result of your use of the website are not intended to take the place of your relationship with your regular health care practitioners. Neither virtualdocsonline.com, nor any of its subsidiaries or affiliates or any third party who may promote the website or provide a link to the website, shall be liable for any professional advice obtained from a health care provider as a result of your access to the website or for any other information obtained on the website. virtualdocsonline.com does not endorse any specific tests, physicians, medications, products or procedures that are recommended by providers that may use virtualdocsonline.com as a way to connect with you. You acknowledge that your reliance on any healthcare providers or information provided by the providers is solely at your own risk and you assume full responsibility for all risk associated herewith.

virtualdocsonline.com does not make any representations or warranties about the training or skill of any healthcare providers with whom you connect through or as a result of your use of this website.

THE CONTENT OF THIS WEBSITE, INCLUDING ANY SERVICES, WITHOUT LIMITATION, TEXT, COPY, AUDIO, VIDEO, PHOTOGRAPHS, ILLUSTRATIONS, GRAPHICS AND OTHER VISUALS, IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, TREATMENT OR RECOMMENDATIONS OF ANY KIND. YOU SHOULD ALWAYS SEEK THE ADVICE OF YOUR QUALIFIED HEATH CARE PROFESSIONAL WITH ANY QUESTIONS OR CONCERNS YOU MAY HAVE REGARDING YOUR INDIVIDUAL NEEDS AND ANY MEDICAL CONDITIONS. RELIANCE ON ANY INFORMATION APPEARING ON THE SITE, WHETHER PROVIDED BY VIRTUALDOCSONLINE.COM, ITS CONTENT PROVIDERS, MEDICAL EXPERTS, CLIENTS, VISITORS TO THE SITE OR OTHERS, IS SOLELY AT YOUR OWN RISK. WHILE VIRTUALDOCSONLINE.COM FACILITATES YOUR SELECTION OF, COMMUNICATIONS WITH AND OTHER INTERACTIONS WITH PHYSICIANS, VIRTUALDOCSONLINE.COM DOES NOT PROVIDE MEDICAL SERVICES AND THE DOCTOR-PATIENT RELATIONSHIP IS BETWEEN YOU AND THE HEALTHCARE PROVIDER. ALL HEALTHCARE PROVIDERS IDENTIFIED OR ACCESSIBLE ON OR THROUGH THE SITE ARE INDEPENDENT PROVIDERS AND ARE NOT EMPLOYED BY OR AFFILIATED WITH VIRTUALDOCSONLINE.COM.

If you select to use and register with virtualdocsonline.com in order to be connected with a medical provider, we will provide your information, including all data requested in the registration forms to a medical provider.  You consent to receive communications from us or a medical provider electronically, by email, telephone, text message or other form of communication that we or the provider select. You agree that (a) all agreements and consents can be signed electronically and (b) all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such notices and other communications be in writing.  When you register, you agree to provide your most up to date and accurate information.

When you register to receive a service, you must designate a primary email address that will be used for receiving electronic communications. Virtualdocsonline.com will NEVER send you email requesting confidential information such as Account numbers, usernames, or passwords and you should NEVER respond to any email requesting such information.

You agree and represent that: (1) You will provide truthful and accurate information through the website (2) Your will provide your full name and date of birth accurately and not to impersonate anyone (3)  You are over 21 years old (4) You will have sole responsibility for the accuracy of information provided to virtualdocsonline.com, and (5) that your log in credentials will be kept in a safe location and not shared with anyone, unless as otherwise required by law.

User Accounts and User IDs are non-transferable, and you are obligated to take preventative measures to prohibit unauthorized users from accessing the virtualdocsonline.com with your User ID and password. You may not assign these Terms, in whole or in part, or delegate any of your responsibilities hereunder to any third party. Any such attempted assignment or delegation will not be recognized by virtualdocsonline.com. virtualdocsonline.com may, at any time and in its sole discretion, assign these Terms, in whole or in part, or delegate any of our rights and responsibilities under these Terms to any third party or entity.  You will notify us immediately of any unauthorized use of your username, password or any other security breach by emailing us at privacy@virtualdocsonline.com.

You may perform the following activities through the website:

  • Account Inquiry. You may retrieve Account information (such as a balance due).
  • You may set alert messages for certain circumstances, such as when a new statement is available for viewing or when a pending payment has posted to your Account.
  • Bill Payments. You may make payments to your Account. Bill Payments may only be made with a valid credit card.
  • All payment are OUT OF POCKET. YOU HEREBY ACKNOWLEDGE AND UNDERSTAND THAT ANY PAYMENTS MADE HEREBY AND OUT OF POCKET ONLY AND NOT ELIGIBLE FOR INSURANCE DEDUCTIBLES OR FOR ANY INSURANCE CLAIM WHATSOEVER. YOU ARE SOLELY RESPONSIBLE FOR THE PAYMENT AND YOU WILL NOT FILE A CLAIM WITH YOUR INSURER.
  • You authorize virtualdocsonline.com to charge the credit card you provided through the site for the services performed. You are required to pay in order to be connected to the medical provider.

You may perform the following activities through the website:

  • Use the website for service bureau or time-sharing purposes or in any other way allow third parties to exploit the website.
  • Provide your password or other log-in information to any third party.
  • Share non-public website features or content with any third party.
  • Access the website in order to build a competitive product or service, to build a product using similar ideas, features, functions or graphics of the website, or to copy any ideas, features, functions or graphics of the System.
  • Use the website to harass or impersonate third parties.
  • Provide false information or violate the law in connection with your use of the website.
  • Send unsolicited advertisement or promotional materials.
  • Send or transmit any unlawful, infringing, harmful, harassing, defamatory, threatening, hateful, or otherwise objectionable material, including any material that can harm the website or computers accessing the website.
  • Gain unauthorized access to the website.
  • Use any automated system such as robots, spiders, offline readers, and the such.
  • Post, or transmit any virus, worm, spyware or other computer code, file or program to hijack or damage the normal operation of any computer or telecommunications system or equipment.
  • Violate these Terms and any of our Policies.
  • Make any modification to the website.
  • Assist anyone in engaging in any of the above prohibited activities.

virtualdocsonline.com owns and retains all proprietary rights to the virtualdocsonline.com online service, its patents, content, trademarks and copyrights.   The trademarks, service marks and logos used and displayed on virtualdocsonline.com are virtualdocsonline.com’s, or its subsidiaries’ or affiliates’, registered and unregistered trademarks. virtualdocsonline.com is the copyright owner or authorized licensee of all text and all graphics contained on virtualdocsonline.com. All trademarks and service marks of virtualdocsonline.com that may be referred to on the Web Site are the property of virtualdocsonline.com.

virtualdocsonline.com provides the virtualdocsonline.com website on an “as is” basis and does not make any warranty, express, implied, limited or other with respect to the content and use of the website. Specifically, virtualdocsonline.com does not warrant that the website will always be available, be uninterrupted, be error free, meet your requirements, or that any defects in the services will be corrected.  Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

By using any services provided by virtualdocsonline.com, you agree that in no event will virtualdocsonline.com, its and their officers, employees, agents, affiliates, licensees and web hosting services be liable for any direct or indirect, incidental, special or consequential damages as a result of your accessing the website and using any of the services available. Your sole remedy for any breach or default of this Agreement by virtualdocsonline.com shall be a return of any fees you paid to virtualdocsonline.com. You indemnify and agree to defend and hold harmless virtualdocsonline.com its and their officers, employees, agents, affiliates, licensees and web hosting services and third parties for any losses, costs, liabilities and expenses (including but not limited to court costs, legal fees, awards or settlements) relating to or arising out of your use of virtualdocsonline.com, including any breach by you of the Terms contained in this Agreement.

If a third party links to virtualdocsonline.com, it is not necessarily an indication of an endorsement, authorization, sponsorship, affiliation, joint venture or partnership by or with virtualdocsonline.com. In most cases, virtualdocsonline.com is not even aware that a third party has linked to the Web Site.

This Agreement or any dispute arising from this Agreement is governed by the laws of the State of Texas, without regard to provisions of conflicts of law. Any dispute arising from or related to this Agreement shall be brought exclusively be resolved through arbitration.

We will work to solve any disputes with you.  However, if we are unable to resolve an ongoing dispute, you agree that the proper method of dispute resolution is through arbitration.  Arbitration shall be held in Plano, Texas, and will be using JAMS under the then current JAMS procedural rules.

If any provision is found to be invalid, the remaining provisions will be in full force and effect.

We reserve the right to terminate, without prior notice, your right to use the website if you violate these Terms.  We shall not be liable to any third party for discontinuing your access to your account, deactivating your password, or disabling your access to the website in any way.

The failure of virtualdocsonline.com to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision.  Any waiver of this Agreement by Website or Website Owner must be in writing and signed by an authorized representative of the Website Owner.

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 NOW.

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